General terms and conditions


Check-in/Check-out:

On the day of arrival, your room as well as the bathing and sauna facilities will be available from 3 pm onwards. On the day of departure we kindly ask you to leave the room and the hotel facilities before 11 am.


Pets:

Pets are not allowed on our premises.


Booking confirmation:

The reservation is confirmed and guaranteed, as soon as you hand us out a valid credit card number with its expiration date, the card holder’s name as on the card, and its security code on the back.


Payment and Cancellation policy:

The balance of the entire stay will be paid at the check-out, by cash or credit card (Visa, Mastercard or American Express).

Cancellation policy: The right of withdrawal as laid down in the Consumer's Code is not contemplated - however, we are willing to apply the following conditions for withdrawal. If cancelled we apply the following fees:

  • before 20 days prior to arrival 0%
  • 19 to 3 days prior to arrival 50%
  • less than 2 days prior to arrival or no show 100%
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